🔐 Privacy Policy — LeMbokatier


LeMbokatier complies with applicable data protection laws and takes all reasonable technical and organizational measures to safeguard personal information.


INTRODUCTION


LeMbokatier is operated by CUDDLE SARL and is committed to protecting your privacy, security, and personal data. This Privacy Policy explains how and why we collect, use, store, and protect your information, ensuring that you remain informed and in control of your personal data at all times.


You may choose not to receive communications from us or change how we contact you at any time.


If you wish to do so, or if you have any questions regarding this policy, you may contact us at:


📧 simeon.cubaka@cuddle-soft.com


We will never sell your personal data. We will only share information with trusted service providers where strictly necessary and only where appropriate privacy and security protections are in place.


Personal information submitted to LeMbokatier is used solely to operate the platform, provide services, communicate with users, and improve user experience.


Information about visitors to the LeMbokatier website or application may be automatically logged for statistical and security purposes. Such information may include:

  • IP address

  • Referral source

  • Browser type

  • Operating system

  • Device information

  • Usage patterns


Your email address and other personal details are never collected without your knowledge or consent.


We do not distribute, sell, trade, or rent personal information to third parties. Aggregated, anonymized statistics about platform usage may be shared with partners or stakeholders for analytical purposes, but such data will not identify individual users.


ABOUT US


LeMbokatier is a digital platform designed to allow users to communicate, share content, and maintain connections remotely.


Your personal data (i.e., information that identifies you directly or indirectly) is collected and processed by:


CUDDLE SARL

Operator of LeMbokatier

Contact: simeon.cubaka@cuddle-soft.com


THE INFORMATION WE COLLECT


Personal Data You Provide


We collect data that you voluntarily provide when using the platform, including when you:

  • Create an account

  • Update your profile

  • Communicate with other users

  • Contact support

  • Use platform features


Examples include:

  • Name or username

  • Email address

  • Profile information

  • Messages and content shared on the platform

  • Communication preferences


If payments or premium services are introduced, payment information may be processed by secure third-party providers. LeMbokatier does not store full payment card details.


Sensitive Personal Data


LeMbokatier does not intentionally collect sensitive personal data (such as health information, political views, or religious beliefs). If such information is voluntarily shared through user content, it will be treated with enhanced protection and confidentiality.


Incident Records


If security incidents, abuse reports, or technical issues occur involving users or the platform, records may be kept to investigate and resolve the matter. These records may include relevant personal data.


HOW WE USE INFORMATION


We use personal data only when legally permitted and necessary for providing our services.


This includes processing required to:

  • Deliver and maintain platform functionality

  • Authenticate users and manage accounts

  • Facilitate communication between users

  • Ensure security and prevent fraud or abuse

  • Comply with legal obligations

  • Protect the rights and safety of users and the public


We use data only for the purposes for which it was collected, or for closely related purposes.


Administration


Personal data is used for operational purposes such as:

  • Managing user accounts and databases

  • Providing customer support

  • Delivering notifications and updates

  • Respecting user preferences (e.g., communication settings)


DISCLOSING AND SHARING DATA


Your personal data may be processed by trusted service providers who support platform operations, such as hosting or infrastructure services. These providers are contractually obligated to protect your information.


We do not share personal data with third parties for marketing purposes.


Information may be shared when required:

  • To comply with legal obligations

  • To respond to lawful requests from authorities

  • To protect users, the platform, or the public

  • In connection with a merger, acquisition, or business transfer


MARKETING


LeMbokatier may occasionally communicate important service information, updates, or announcements related to the platform.


Users can control communication preferences and opt out of non-essential communications at any time by contacting:


📧 simeon.cubaka@cuddle-soft.com


Marketing communications do not include essential service messages such as security alerts or account notifications.


HOW WE PROTECT DATA


We employ a combination of technical and organizational safeguards, including:

  • Secure server infrastructure

  • Access controls

  • Encryption where appropriate

  • Monitoring and intrusion detection

  • Regular security updates


Access to personal data is restricted to authorized personnel only.


While we take extensive precautions, no system can guarantee absolute security, and users share information at their own risk.


STORAGE


Where We Store Information


Data may be stored on secure servers operated by CUDDLE SARL or trusted service providers. These servers may be located in jurisdictions that provide adequate data protection safeguards.


How Long We Store Information


We retain personal data only for as long as necessary to:

  • Maintain user accounts

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce platform policies


When data is no longer required, it is securely deleted or anonymized.


KEEPING YOU IN CONTROL


Users have rights regarding their personal data, including:

  • The right to access personal data we hold about you

  • The right to request correction of inaccurate data

  • The right to request deletion of data where legally permissible

  • The right to object to certain types of processing

  • The right to data portability where applicable


Requests can be made by contacting:


📧 simeon.cubaka@cuddle-soft.com


We will respond within a reasonable timeframe.


COMPLAINTS


If you believe your privacy rights have been violated, please contact us first so we can address your concerns.


COOKIES AND LINKS TO OTHER SITES


Cookies


LeMbokatier uses cookies and similar technologies to:

  • Maintain login sessions

  • Remember preferences

  • Improve functionality

  • Analyze usage patterns


Cookies do not typically contain personally identifiable information.


Users may disable cookies via browser settings, although some features may not function properly.


Links to External Sites


The platform may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Users should review their policies before providing personal information.


CHANGES TO THIS PRIVACY POLICY


We may update this Privacy Policy periodically to reflect changes in legal requirements, services, or security practices.


The current version will always be available on the platform.


CONTACT


For any questions regarding this policy or your personal data:


📧 simeon.cubaka@cuddle-soft.com

Operator: CUDDLE SARL


Last Updated: February 2026